ORDER INFO

Adding a little sparkle to the season, one home at a time!

 

 

 

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I make most of the country craft items on this site one at a time by hand right here in the Workshop at Stars Stripes & Snowflakes, they are not mass produced. If an item is out of stock, it could take up to three weeks before it can be made and despatched. Don't worry, |'ll let you know at the time of your order.

The items may vary from the pictures shown as each is individually hand made- there are no two identical. If you see something you like, but would prefer a different colour, please ask and I will do everything I can to accommodate your wishes.

 

UK Customers

To order an item, or ask any questions, please e-mail me,

or call me on 01666 510070.

International Customers

  Please e-mail me with full details of your request/ order.

 

Postage / Shipping Costs

UK Customers

All items will be sent by either Royal Mail or Parcel Post. 

Please add 20% to the value of your order; this will cover standard Postage and Packing costs. The exception to this is any item over 55cm, as these have a minimum £13 cost.

If you have and special requirements, please let me know.

I will let you know when your order has been sent and give you a confirmation number for tracking your order.

 

International Customers

 Please contact me by e-mail with your order and I will advise you of shipping costs based on your preferred shipping method.  Orders will be sent upon receipt of payment. 

Payments can only be accepted via PAYPAL.

For more information about making payments by this method, please click on the link.

 

Payments Accepted

PayPal - UK and International Customers. I will send an invoice to your E-Mail address with the total amount of your order.  All major debit and credit cards accepted via secure server (SSL) for safe on-line payments.

 

Please bookmark this site, as I will be adding new items regularly.

 




I want you to be thrilled when you receive your order, so please contact me if you have questions, if there are any problems or damage when it is received.

If you are not completely satisfied with your purchase from Stars Stripes & Snowflakes, please let me know within 14 days of receipt. I'll arrange for a full refund, less postage/shipping costs, providing the items are returned in their original, and re-saleable condition.

Privacy Policy

I am committed to protecting your privacy.  I will only use the information that I collect about you lawfully (in accordance with the Data Protection Act 1998).

The information collected from you will be used solely for the purpose of your order and not sent to other organisations.

The type of information I will need about you to complete your order includes:

your name

address

phone number

e-mail address

The information you supply will not be sold or redistributed to any third party, and will not be held.

You will only receive emails from us if you have agreed to them.

If you have any questions/comments about privacy, please E-mail me.

 

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Lin Taylor T/A, Stars Stripes & Snowflakes, Glebe Cottage, Brinkworth, Wiltshire, SN15 5AF.

Telephone: 01666 510070

 

 

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